At Kirtual, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform, including services for job seekers, employers, freelancers, and service providers.

By accessing or using Kirtual, you agree to the practices described in this Privacy Policy.

 

  1. Information We Collect

We collect information to provide and improve our services, ensuring a seamless experience for all users. The types of information we collect include:

 

1.1. Personal Information You Provide

  • Name, email address, phone number, and physical address.
  • Account login credentials.
  • Employment history, skills, educational background, and certifications (for job seekers and freelancers).
  • Company details, job postings, and hiring preferences (for employers).
  • Payment information for subscription or service transactions.

1.2. Automatically Collected Information

  • IP address, browser type, and operating system.
  • Usage data such as pages visited, time spent on the platform, and interactions with features.
  • Cookies and similar technologies to enhance your browsing experience.

1.3. Information from Third Parties

  • Data from social media profiles (e.g., LinkedIn, Facebook, Google) if you choose to link your account.
  • Feedback or ratings from employers or freelancers you interact with on the platform.
  1. How We Use Your Information

Kirtual uses the information collected to:

  • Facilitate job matches between job seekers, employers, and freelancers.
  • Enable account creation and secure login.
  • Improve our platform, services, and customer support.
  • Notify users about updates, promotions, and new features.
  • Process payments and manage subscriptions.
  • Detect and prevent fraud, unauthorized access, or other illegal activities.
  1. Sharing Your Information

We do not sell your personal information. However, we may share your information under the following circumstances:

  • With Employers or Freelancers: Job seekers’ profiles may be shared with potential employers, and freelancers’ profiles may be shared with clients seeking services.
  • With Service Providers: To third-party providers who assist us with payment processing, analytics, or other operational needs.
  • With Legal Authorities: To comply with legal obligations, enforce our terms, or protect the rights, safety, or property of Kirtual and its users.
  1. Your Privacy Choices

4.1. Managing Your Information

You can update or delete your personal information by accessing your account settings.

4.2. Opting Out

You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails.

4.3. Cookies

You can manage or disable cookies through your browser settings; however, this may impact the functionality of the platform.

 

  1. Data Security

We implement advanced security measures to protect your personal information, including encryption, secure servers, and regular monitoring. However, no system is entirely foolproof, and we encourage you to protect your account credentials.

 

  1. Data Retention

We retain your personal information for as long as necessary to provide our services or as required by law. You may request deletion of your data by contacting us at [email protected].

 

  1. Cross-Border Data Transfers

Your information may be stored and processed in countries outside of your residence. By using Kirtual, you consent to such data transfers, which comply with applicable laws and safeguards.

 

  1. Children’s Privacy

Kirtual is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

 

  1. Third-Party Links

Our platform may contain links to third-party websites. Kirtual is not responsible for the privacy practices or content of these external sites.

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated through our platform or email.

 

  1. Contact Us

For questions or concerns about this Privacy Policy, please contact Kirtual Support Team at:


Email: [email protected]
Phone: +254111544165

 

Thank you for trusting Kirtual with your information. We’re committed to protecting your privacy and ensuring a secure experience for all users.